MÜSE Returns & Refund Policy

At MÜSE, all orders are final sale unless there is an error with your order.

Returns & Exchanges

All orders are shipped directly to customers. Returns and exchanges are not accepted due to sizing, color preference, change of mind, or any other personal preference.

If MÜSE sends you the wrong size or color, please contact us within 7 days of receiving your order with your order information and a description of the issue. We will review the issue and determine the appropriate solution.

If a refund is approved, it will be issued to the original payment method used for the order.

Refunds

Refunds are only available when MÜSE is responsible for an error with your order, such as sending the wrong size or color.

Refunds will not be issued for:

• Selecting the wrong size or color at checkout

• Change of mind

• Ordering multiple sizes and deciding which one you prefer

• Items that do not fit as expected

• Sale or promotional purchases, unless MÜSE made an error with the order

Once your order issue has been reviewed and approved, any applicable refund will be processed to the original payment method.

Important

Returns are not accepted for customer-ordered mistakes, including selecting the wrong size or color during checkout.

Any return approved by MÜSE must be in its original condition, unworn, unwashed, and with any original tags attached.

MÜSE reserves the right to review each return or refund request and determine whether it qualifies under this policy.